BRITTANY JACKSON

Stuart Weitzman is a women’s international luxury shoe brand owned by Tapestry and sold within David Jones Canberra. As a sales representative, my objectives include:

• Creating, maintaining and growing a loyal customer base and constantly exceeding customer expectations through intimate sales service;

• Coordinating key client relations through personalised and effective communication mediums, including telephone, messaging and emails;

• Recognising opportunities for growth through analysing and identifying purchase trends;

• Undertaking the administrative tasks associated with the store including financial reporting, management of store rosters and customer order logistics; and

• Manage Achieving the key financial objectives set by the Senior Management.

Pialligo Estate is a paddock-to-plate restaurant, winery and smokehouse based in Canberra. My role as the Reservations Supervisor required me to:

• Produce daily and weekly reports for Senior Management, reporting on the status of reservations, event forecasting and past reservations analysis;

• Coordinate events for groups of up to 45 people;

• Manage reservations for Estate’s other businesses including Pialligo Pavilions, Pialligo Fields and Market Grill;

• Closely coordinate and liaise with external services providers and suppliers; and

• Manage general customer enquiries and be the first point of contact for the business.

Mimco is a premium Australian brand of women’s leather goods, accessories and shoes. While employed by Mimco, I worked at all locations in Canberra and my role included: 

• Administrative tasks such as creating and managing financial reports;

• Identifying opportunities for growth and making commercial decisions;

• Vigorous management of high stock volumes on a daily, weekly and monthly basis; and 

• Meeting personal and store KPIs, budgets and specific instore goals.

Lucky’s Speakeasy is a 1920’s themed bar located within the QT Hotel Canberra. While working as a cocktail waitress, my main objective was to provide a superior drinking experience through highly attentive table and group service, extensive knowledge of the bar and food menu and advanced communication skills to a vast range of differing clientele.

The Betts Group is a family owned business that manages their various brands throughout Australia. While employed by the group, I had to consistently meet personalised sales and KPI targets and develop and maintain high interpersonal and team working skills.